Description

Oxford Animal Hospital-Veterinary Client Service Representative

Overland Park, Kansas

Full-time

Oxford Animal Hospital is looking to add a Client Service Representative (CSR) to their team!

As a Customer Service Representative (CSR), you’ll play an important role in pets’ lives by providing care for our precious patients, while coordinating and representing all facets of client services. Our CSR’s are friendly, professional, courteous and show urgency and appropriate concern at all times. They must be efficient in handling difficult situations and skills at basic accounting and cash handling.

Experience & Skills Requirements:

The ideal applicant will be friendly and outgoing, with a love for both pets and people, along with a great attitude and a big smile!

• Customer service experience is required
• Experience in Conflict management
• High attention to detail
• Great communication skills - Team oriented with an ability to collaborate and support each other
• Outstanding multi-tasker
• Desire to practice empathetic, gold standard medicine benefiting our patients
• Are paw-sitive, kind and provide trustworthy communication to the patients, team members and clients.
• Have the desire to constantly grow and advance as a valued member!

Benefits

• Health benefits (vision, dental, and life insurance too)
• 401k w/employer match
• Annual Paid Time Off
• Paid Parental Leave- 8 weeks fully paid
• Purr-ental Leave- A 3-day leave to acclimate a shelter-adopted pet into your household
• Pet Perks- Discounts for up to five of your pets
• Carrot- Womens Health
• Bright Horizons- backup childcare, elder care, personal care
• Advanced career path opportunities

We offer incredible benefits including medical, dental, vision, PTO, matching 401(k), paid parental leave, holiday pay incentives, generous pet discounts, and much more! Compensation negotiable based on credentials and experience -- $15-16/hr. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location